The Impact of Mobile Banking Applications on Customer Engagement and Satisfaction
Source: Africa Publicity In the bustling city of Lagos, Nigeria, a young entrepreneur named Chinedu stood at the forefront of a small but thriving tech startup. Chinedu had a dream—to simplify banking for everyday Nigerians. His venture, aptly named “EasyBank,” was an app that promised to revolutionize how people interacted with their finances. Chinedu’s journey…