Professor Victor Banjo, Executive Director in charge of Executive Education at Lagos Business School, has charged Nigerians to change their perception of insurance while disclosing that insurance revived his family fortune.
Presenting a paper titled, ‘Customer-Centric Insurance: Enhancing the Customer Experience’ at the just concluded Chartered Insurance Institute of Nigeria’s Year 2024 Insurance Professional Forum held in Abeokuta, Ogun State, Banjo said the perception of insurance by the people is crucial to the industry’s growth.
Speaking on his personal experience on insurance in Nigeria, he said: “About a year ago, my house caught fire because the load that came from the national power supply ignited the inverter supply. “Luckily we were able to get support from an insurance company which is SUNU Assurances and within few days, inspection and replacement of equipments were done and payment was made.
“The person who made that happen is the Managing Director of the company, Mr. Samuel Ogbodu. He is behind the success of the company as I later found. With the company’s prompt claims payment policy, I and my family didn’t suffer from the fire disaster’’.The MD, Mr. Ogbodu said the commendation from the professor at the event was unexpected but deserving.
He stated that the company’s goal is to always come to the rescue of the people who deem it fit to insure their lives, properties and businesses.
Source: Vanguard
Have a press release, feature, article for publication? Send it to us via Whatsapp on +233543452542.
