The Government of Ghana has introduced a new electronic payslip system for public sector employees, marking a major step in the ongoing reform of payroll administration Under the new system, all employees on the National Payroll are required to access their payslips using their National Identification Authority (NIA) number, popularly known as the Ghana Card number.
Officials say the integration of the Ghana Card into the payroll system will significantly reduce payroll fraud, eliminate duplicate or ghost names, and ensure that salary records are accurately linked to verified individuals.
According to the CAGD, the introduction of the enhanced e-payslip platform is part of a broader digital transformation agenda aimed at modernising public sector financial systems and strengthening accountability in the management of state funds. The department noted that payroll information is highly sensitive and must be protected against unauthorised access, making secure identity verification essential.
The new system replaces older access methods that relied largely on employee numbers alone, which officials say exposed the payroll system to errors and security risks. With the upgraded platform, employees can securely view, download, and track their monthly payslips from any location, using a verified digital identity.
How the New E-Payslip System Works
Public sector workers are required to register or reset their access credentials on the official government e-payslip portal. To begin, employees must visit the designated website at https://gogepayslipgh.com.
From the homepage, users are required to click on the “Forgot Password” option to initiate the registration or reset process. They will then be prompted to enter their employee number, followed by their Ghana Card number for identity verification.
Once verified, employees must confirm their email address and provide an active phone number, which is compulsory for the process. The system allows users to add an alternate email address if they wish, although this step is optional.
To complete verification, a One-Time Password (OTP) will be sent to the provided phone number. Employees must enter the OTP on the platform to proceed. After this step, users will be required to create and confirm a new password, select a security question, and provide a confidential answer. This security question will be required for future password recovery.
Before final submission, users are presented with a summary page to review all entered information. After confirming the details and ticking the confirmation checkbox, the registration process is completed by clicking the “Register” button.
Support and Employee Assistance
Recognising that some employees may face challenges adapting to the new system, the Controller and Accountant-General’s Department has made support resources available. A detailed instructional guide has been published online to walk users through the registration and login process step by step.
In addition, dedicated helplines have been set up to provide real-time assistance. Employees can contact the support team via the following phone numbers: 0302 354 795, 0303 547 951, 0247 360 841, 0245 211 977, and 0246 963 301.
Officials have encouraged public workers to complete the registration process promptly to avoid disruptions in accessing their payslips. While salaries will continue to be processed as usual, employees who fail to update their details may experience delays in retrieving payroll records or resolving salary-related issues.
The CAGD reiterated that the new e-payslip system is not just a technological upgrade but a key reform tool intended to improve trust, efficiency, and accountability in Ghana’s public sector payroll system.
Source: Africa Publicity
