AI & Humanics: Is AI going to challenge leadership?

Dr. Kulneet Suri, Harvard University Alumna, Professor at Harvard University and a renowned Global Thought Leader highlights the importance of humanics to overcome challenges poised in the adaptation of AI

Is AI going to challenge leadership? Is AI going to replace human intellect? Will there be many job losses and replacing people? The book answers these questions and many more. AI should be recognized as a work tool to augment and not replace the human intelligence. From cost-effectiveness AI is going to increase the efficiency and productivity. Humans must use AI as a value creator and work along with it. Business leaders need to understand the adoption of AI before allocating budgets.

Why do organizations hesitate or fail to successfully adopt AI? Human beings delegate work to technical experts who are trained in identifying the right business questions that need to be answered with data but they sideline the human element.

The goal of the book is to bring leadership-the human element in the discussion of adoption of AI and save the failure to adopt AI. At the same time many business leaders are not technical experts, they do not understand AI, or adapting AI nor optimally using AI. So where is the business diagnosis analysis? Business Leadership needs to understand AI very well in order to discharge business responsibly. Business leaders must understand that buying the latest technology-AI , handing it over to the technical experts and expecting applaudable results is not going to help them achieve the desired gaols.

The biggest reality as a business leader is to realize that successful and smooth adoption of AI is equally and firstly about humans (your employees), stakeholders and secondly about AI and not the other way. It is also important to understand what purpose will be served by the deployment of AI. Therefore, change management is crucial here and therein comes the role of leaders-humans which cannot be understood by AI.

A successful adoption of AI requires leadership involvement to drive successful cultural change and sensitization of humanics. Without this most of the employees will not see AI as a value creator and therefore it will lead to resistance which in turn will lead to capital losses and business losses. Leaders need to act both as mediators and facilitators.

The book talks about aligning AI comprehension with organization purpose, overcoming resistance and that human intelligence and artificial intelligence have to work in balanced ratio and proportion. It is also important to understand that there is a difference between AI and Hunam Intelligence. For now and for future types of AI will be used where humans will always be in the loop-organizations will always want a sense of control-employees and stakeholders would want to know what is happening as a result of deploying AI and how can the risks be managed for any deviations. Human Intelligence (Humanics) will supervise and monitor AI. It is about collaborative value creation-leadership needs to be able to create value and leverage human abilities in the Human Intelligence (Humanics) and Artificial Intelligence relationship to leverage the best. With AI comes fear and uncertainty.

Visionary leadership will involve AI in the vision, will use AI to build connection-people expect a sense of control, autonomy and inclusion in the process of transformation in an organization. The role of a Visionary leader is to bring business goals, employees, and tech leaders together to reduce silos and boost collaboration for higher success rates. The role of a visionary leader is to optimize humanics and AI collaboration-it is also important to reward and recognize human intelligence contributions and performance in all AI driven jobs because we are re-defining jobs.

Ai adoption can be truly successful only if it is truly human catered-where human intelligence-humanics is first-first at technology, first in deployment and AI is truly implemented to augment and elevate human intelligence (humanics). Visionary leaders must delegate AI to technical experts once the business goals are made clear to them-what is required to be solved is made clear to the technical experts-sensitising them on why it is equally important to involve humanics in the process and recognize the importance and requirement of humanics. For any organization to adopt AI as a Unique Value Add-HI is to be truly embedded in the process. Truly cantered approach is to develop and implement AI in ways that is intuitive enough. So it is human intelligence first and AI adapts in ways to elevate humans to excel.

Summing up: 1. It is necessary to focus on human reactions to AI and not the other way round-that we look at their resistance to deployment of AI. This can be achieved by creating a value chain culture, motivating and sensitizing employees, giving credit to human intelligence and creating a holistic AI-HI centred transformation while remembering that Human Intelligence is about being intuitive which is not possible in the case of AI and on the other hand performance and productivity can be given a boost with the deployment of AI.

2. Successful adoption of AI we Leverage even more what humans can do and bring in relationship to what AI can do to ring in an equation for the transformation of processes and organization success.

3. Human Intelligence cannot be ignored because it has the cognitive abilities, decision making abilities to make any application and tool better at work including AI.

3. AI to be considered an opportunity for growth and ease of processes rather than as a threat-we need the Growth Mindset. Humanics and Artificial Intelligence are the harbingers of success-AI can truly elevate Human Intelligence and Humanics can truly be used as a tool for organization success under the supervision of Humanics.

4. Ai is a tool created by Human Intelligence-none is inferior. The Human Intelligence and human element cannot be sidelined. On the other hand Artificial Intelligence deployment will bring about positive transformation to the existing processes and systems.

** Humanics has been used in terms of Human Intelligence